Privacy Policy

Effective date May 25, 2018

Upper Digital takes data privacy seriously. This privacy policy explains who we are and how we collect and use Personal Information. When the processing of your personal data is necessary and if there is no basis for such processing, we will obtain your consent.

Processing of personal data, including your name, address, email address, or phone number will always be in line with the General Data Protection Regulation (GDPR), and in accordance with other data protection regulations applicable to upperthemes.com.

Via this data protection declaration, we are informing the general public of the nature, scope, and purpose of the personal data we collect, use, and process. Furthermore, you are informed, by this data protection declaration, of the rights to which you are entitled.

As the data controller and data processor, upperthemes.com has implemented numerous technical and organizational measures to ensure complete protection of your personal data throughout the website. Since Internet-based data transmissions may have security gaps, absolute protection is not guaranteed.

Name and address of the controller

Controller for the purposes of the General Data Protection Regulation (GDPR) is:

Upper Digital, Lda
Rua Dr Alvaro Monteiro 34
3500 Viseu
NIF: 513874488

Owner contact email: info@upperthemes.com

1. What do we do with your information

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us such as your name, address and email address.

When you browse our store, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new products and other updates.

2. Consent

How do you get my consent?

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.

How do I withdraw my consent?

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at anytime, by contacting us at info@upperthemes.com

3. Disclosure

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

4. Upper Website

Our store is hosted on a2Hosting.  Your data is stored through a2hosting’s data storage, databases and the general a2hosting application. They store your data on a secure server behind a firewall.

Our Store use SSL. AlphaSSL activates the essential “SSL secure” padlock in all popular browsers and mobile devices – this tells visitors they have a secure connection from their browser to your server. Using SSL means ecommerce transactions and customer’s data remain encrypted, increasing the confidence in the security of your website.

Payment

If you choose a direct payment gateway to complete your purchase, then we store your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.

PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

5. Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

6. Cookies

Here is a list of cookies that we use. We’ve listed them here so you that you can choose if you want to opt-out of cookies or not.

_session_id, unique token, sessional, Allows our website store information about your session (referrer, landing page, etc).

_woocommerce_cart_hash, _woocommerce_items_in_cart, this two cookies contain information about the cart as a whole and helps WooCommerce know when the cart data changes

_wp_woocommerce_session_, contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. No personal information is stored within these cookies.

_secure_session_id, unique token, sessional

7. Age of consent

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

8. Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

9. Questions and Contact information

If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us  by email at info@upperthemes.com