Pre-Sale Questions

Pre-Sale Questions

Do you want to buy a theme but you’re not sure if it’s got all the features you need? Send us an email through the contact form in our contact page, we will answer as soon as possible!

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Help & Support

Help & Support

Do you need help related to our themes? We have a dedicated team ready to help. Create an account and claim your free support!

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Customizations

Customizations

Need to modify your theme? Request a quote for custom design and development work. (Unavailable at the moment)

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General WordPress Questions

How to post a question on the support

1. Go here https://upperthemes.com/my-account/ and create a account on “Register” form. Then you will receive a email for that you confirm your email.

2. After that go to My Account and add the purchase license on “Manage Licenses” you can find the license here http://upperthemes.com/previews-images/purchase-code.png

3. Now go here https://upperthemes.com/support/ and post the question on the forum that correspond to your purchase. Click on the forum and create a new topic (scroll all page down).

Well, what is WordPress?

WordPress is an online, open source website creation tool written in PHP. But in non-geek speak, it’s probably the easiest and most powerful blogging and website content management system (or CMS) in existence today. You can get it here.

Ok i understand! and now, what is a theme?

Fundamentally, the WordPress Theme system is a way to “skin” your website. Yet, it is more than just a “skin.” Skinning your site implies that only the design is changed. WordPress Themes can provide much more control over the look and presentation of the material on your website. Most themes provide:

  • Overall design or style of your site
  • Font styling
  • Colors
  • Widget locations
  • Page layouts (or templates)
  • Styles for blog posts and blog archives
  • Additional stylistic details

How do i install a theme?

  • Log in to the WordPress Administration Panels.
  • Select the Appearance panel, then Themes.
  • Select Add New.
  • Use the Upload link in the top links row to upload a zipped copy of a Theme that you have previously downloaded to your machine.

Upper Themes Questions

What i get with my purchase?

With your purchase, you got a premium theme with tons of useful resources, demo contents, premium plugins included, psd’s files and 6 months of free support.

59€ is One-off payment or is monthly?

One-off payment. You make the purchase and get the theme, no more recurring payments.

About the license. What i can do with my purchase?

With your purchase you can create a end-product for a client. For example, if you have 2 clients and want to use the same theme on both, you need to purchase 2 copies.

1 Website = 1 Theme license (1 Purchase)

5 Websites = 5 Theme licenses (5 Purchases)

Why do I get the error ‘Stylesheet is missing’ after theme installation?

You tried to instal the full package, with theme documentation, resources, etc. You need to unzip the downloaded file and install the theme zip that is inside the first one. Normally we name the zip with the theme’s name, for example vanguard.zip

How do I update my theme?

To update you rtheme you can use a plugin called Easy Theme and Plugin Upgrades, which easily upgrade your theme using zip files without removing the theme first.

All good now? It’s time to check our themes

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